PRIVACY POLICY

Privacy Policy for Tannery Film Studios

Prelight Limited, trading as Tannery Film Studios (“we”,“us”, or “our”), is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit our website (tanneryfilmstudios.co.uk), make an inquiry, or hire our studio spaces and services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

    • Data Controller: Prelight Limited (trading as Tannery Film Studios)

    • Registered Address: The Atrium, 8 Tannery Studios, Tannery Lane, Send, Woking, Surrey, GU23 7EF

    • Contact Email: info@tanneryfilmstudios.co.uk

2. The Information We Collect We may collect and process the following information:

    • Contact Data: Name, business name, email address, telephone number, and physical address.

    • Booking & Billing Data: Invoicing address, payment confirmation details, shoot specifications, and hire dates. (Note: We do not store full payment card numbers; payments are processed securely by our third-party payment providers.)

    • Insurance Documentation: Copies of Public Liability Insurance certificates provided prior to hire.

    • Technical & Usage Data: IP address, browser type, operating system, and website usage details collected via essential analytics cookies.

3. How We Collect Your Data We collect personal information when you:

    • Fill in a booking inquiry form on our website.

    • Communicate with us via email, telephone, or in person.

    • Sign our Studio Rental Agreement or accept an invoice.

    • Browse our website (via cookies and standard web server logs).

4. Why We Use Your Data & Our Legal Basis Under UK GDPR, we rely on the following legal bases to process your information:

    • Contractual Necessity: To manage your studio booking, fulfill hire agreements, provide production services, and process payments.

    • Legal Obligation: To maintain financial and accounting records for HMRC tax compliance.

    • Legitimate Interests: To respond to general inquiries, prevent fraudulent activity, maintain studio security, and improve our services.

5. Sharing Your Information We do not sell, rent, or trade your personal data. We only share data with trusted third parties necessary to operate our business:

    • Wey Estates Limited: As landlord and billing entity for the Studio Space.

    • Service Providers: Cloud hosting, accounting software (e.g., Xero), payment processors, and IT support providers.

    • Legal & Regulatory Authorities: If required to do so by law, court order, or to protect the safety and property of our business, staff, or clients.

All third-party processors are required to respect the security of your personal data and treat it in accordance with UK data protection laws.

6. Data Retention We keep your personal information only for as long as necessary:

    • Booking & Contact Records: Retained for the duration of our commercial relationship plus 2 years.

    • Financial & Invoice Data: Retained for 6 full tax years following the end of the financial year to comply with statutory HMRC requirements.

7. Data Security We implement strict physical, electronic, and managerial security measures to prevent your personal data from being accidentally lost, altered, disclosed, or accessed in an unauthorised way. Access to your personal data is restricted strictly to employees and contractors who require it for operational purposes.

8. Your Legal Rights Under UK data protection law, you have the right to:

    • Request Access: Obtain a copy of the personal data we hold about you.

    • Request Correction: Rectify any incomplete or inaccurate information.

    • Request Erasure: Ask us to delete your personal data where there is no lawful reason for us to continue processing it.

    • Object to Processing: Object to processing based on legitimate interests.

    • Data Portability: Request the transfer of your personal data to another party.

To exercise any of these rights, please contact us at info@tanneryfilmstudio.co.uk.

You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (ico.org.uk).

9. Changes to This Policy We review and update this Privacy Policy regularly. Any changes will be published on this page with an updated revision date.